Resources & FAQ - Radiator & Intercooler Sourcing Guide

Our standard MOQ is 50 pieces for most products. For custom-designed items, the MOQ can be as low as 10 pieces for development orders. We are flexible with trial orders for new customers to help build trust and long-term partnerships.

Yes, we offer full OEM and ODM services. We can manufacture products based on your specifications, 2D/3D drawings, or physical samples. Our engineering team can also assist with product design and optimization. All custom designs are protected under NDA agreements.

Our standard payment terms are 30% deposit with the balance paid before shipment. We accept T/T (bank transfer), L/C (letter of credit) for large orders, and Western Union for sample payments. For established customers, we can discuss more flexible payment arrangements.

Standard products: 15-20 working days after deposit confirmation. Custom products: 20-30 working days. Samples: 7-10 working days. During peak seasons, lead times may be slightly longer, but we always communicate any delays in advance.

We can provide samples for quality evaluation. For standard products, sample costs are generally refundable against bulk orders. Shipping costs for samples are typically borne by the customer. Contact our sales team to discuss your specific sample requirements.

Our facility is ISO 9001:2015 certified. Products are CE compliant and can be tested by SGS or TUV upon request. We maintain full quality traceability from raw materials to finished products, and can provide test reports and certificates with each shipment.

We follow a strict 6-step quality control process: raw material inspection, precision assembly, vacuum brazing, pressure testing at 1.5x operating pressure, visual inspection, and protective packaging. Every product is tested before leaving our facility.

We ship by sea freight (FCL/LCL) for standard orders, and air freight for urgent or sample shipments. We work with major shipping lines and freight forwarders to offer competitive rates. We can arrange shipping to any international port worldwide.

Yes, we offer a 12-month warranty from the date of shipment. During the warranty period, we will replace any defective products caused by manufacturing defects. Our quality team will work with you to investigate and resolve any quality concerns promptly.

We welcome distributor partnerships. Contact our sales team with information about your market, target customers, and estimated annual requirements. We offer exclusive territory agreements and competitive pricing structures for qualified distributors.